Here you will find information about the processing of your personal data.
Responsible for the processing of personal data
Responsible within the meaning of data protection law is:
cross cultural bridges – wagner coaching LLC, NJ-08540 Princeton
Represented by: Ellen Wagner
Phone: +1 609 721 5341
Your rights as a data subject
You can exercise the following rights at any time using the contact details provided above:
- Information about your data stored by us and its processing (Art. 15 GDPR),
- Correction of inaccurate personal data (Art. 16 GDPR),
- Deletion of your data stored by us (Art. 17 GDPR),
- Restriction of data processing activity if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
- object to the processing of your data by us (Art. 21 GDPR) and
- Data transferability, provided that you have consented to the data processing activity or have concluded a contract with us (Art. 20 GDPR).
- If you have given us consent, you can revoke this at any time with effect for the future.
You may at any time submit a complaint to a supervisory authority, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the responsible body.
A list of supervisory authorities (for the non-public sector) with address can be found at:
What processing activities are performed?
When you access our website
When you access our website, i.e. even if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.
They are processed mainly for the following purposes:
- Ensuring that the website connection is established without any problems,
- Ensuring a seamless use of our website,
- Evaluation of system security and stability, and
- for other administrative purposes.
Under certain circumstances, the server log files can be subsequently checked if there are concrete indications of illegal use.
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of the legitimate interest in improving the stability and functionality of our website.
The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.
The providing of the above-mentioned personal data is neither legally nor contractually required. However, without the IP address and the cookie identifier, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited.
Online appointment booking
We work with a so-called data processor for the online appointment booking system. This service is called CALENDLY. When using this service, the information you provide “NAME, FIRST NAME, E-MAIL ADDRESS, PHONE NUMBER and, if applicable, your ADDRESS” will be transmitted to servers in the USA for processing your online appointment. By using the online appointment service offered by us, you consent to such data transfer to the USA. The service CALENDLY as the recipient of the data – assures us of compliance with European data protection standards via a so-called additional agreement on order processing (Data Processing Addendum) and the EU standard contractual clauses.
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR.
If you contact us to request a quote in the appointment, the data entered in Calendly is processed to carry out pre-contractual measures (Art. 6 para. 1 lit b GDPR).
Data is usually deleted 6 months after the appointment. If there is a contractual relationship, we are subject to the statutory retention periods and delete your data after six or ten years.
The providing of the above-mentioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be limited.
For more information on the data processing activities performed by our commissioned data processor, please click here.
By providing the contact form, you have the opportunity to provide information about yourself and your specific request in the context of an inquiry and possibly already ask specific questions.
The data you enter will be stored for the purpose of processing the request and for possible follow-up questions and individual communication with you. The processing of the data entered in the contact form is based on a legitimate interest to enable you to contact us easily (Art. 6 para. 1 lit f GDPR).
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit b GDPR).
Data is usually deleted 6 months after processing the request. If there is a contractual relationship, we are subject to the statutory retention periods and delete your data after six or ten years.
Google reCAPTCHA is a service from Google that allows us to check whether a user is a human or a bot on our website. This is to ensure that no bots interact automatically on our website.
During the verification by reCAPTCHA, we and thus Google Inc. (GOOGLE IRELAND LIMITED, GORDON HOUSE 4 BARROW STREET DUBLIN, D04 E5W5 Ireland) record a number of data of the user. For example, Google reCAPTCHA collects information about the page that embeds reCAPTCHA, the user’s IP address, the language set in the browser, screen and window resolution, time zone and installation of browser plugins.
Besides this, Google reCAPTCHA also checks whether a cookie has already been created in the user’s browser. If this is not the case, Google creates a cookie. In practice, this means that Google creates a fingerprint of the user for reCPATCHA, which is also recognized on other pages. This makes it possible for Google to track users across pages. This is possible even if the IP address changes or users delete the cookies.
In some cases, the above-mentioned data may be transferred to servers in the USA during processing. By using Google reCAPTURE, you consent to such data transfer to the USA. The service Google reCAPTURE as the recipient of the data – assures us of compliance with European data protection standards via a so-called supplementary agreement for order processing (Google Ads data processing conditions) which correspond to the EU standard contractual clauses.
The processing by Google reCAPTURE is based on your consent according to Art 6 para. 1lit. a GDPR. Beyond that, there is a legitimate interest in optimizing our website and making it secure (Art. 6 para. 1 lit f GDPR).
You can find more information about Google’s data processing activities here.
Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website.
Cookies are used to make this website more user-friendly. Some elements of this website require that the calling browser can be identified even after a page change. Cookies can also be used to better tailor the offer on a website to the interests of visitors or to generally improve it on the basis of statistical evaluations.
Technically necessary cookies:
The processing of technically necessary cookies is carried out in accordance with Art. 6 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly design of our website and, in the case of technically unnecessary cookies, on the basis of your consent in accordance with Art. 6 1lit. a GDPR.
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website. For this purpose, we have concluded the corresponding order processing contracts with the providers.
Deletion of cookies
You can delete individual cookies or the entire cookie inventory. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the necessary information under the following links:
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Information about your right to object according to Art. 21 GDPR
Right to object on a single case basis
You have the right to object at any time, on grounds relating to your specific situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 1 lit. (f) GDPR (data processing based on a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
Data protection questions / addressee of an objection
If you have any questions about data protection or wish to file an objection, please write us an e-mail or contact the person responsible for data protection in our organization directly:
cross cultural bridges – wagner coaching LLC, NJ-08540 Princeton
Represented by: Ellen Wagner